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The number of cases of COVID-19 in Jackson County are updated daily on the main Coronavirus page. The Henry Ford MyCare Advice Line is available 24/7 to help answer questions (313-874-7500) about COVID-19 and screening concerns. The Center for Family Health also has a Hotline number for you to call regarding questions or testing: (517-748-5363).

Jackson County Health Department is not conducting testing at this time and requests anyone who has symptoms of COVID-19 (Fever, Coughing, Unexplained body aches and Difficulty Breathing) to go home and monitor their symptoms. Other less common symptoms are losing your sense of taste or smell, headache, and stomach or intestinal issues. It is very important to avoid public places if you have symptoms.  If you or other people in your household are experiencing symptoms, try to maintain proper distancing of at least six feet and avoid sharing of any items. Use proper disinfecting and cleaning routines.to prevent the spread of germs. The Health Department is currently closed to the public but you can call and leave a message as phones are being monitored and messages will be returned.

If you are experiencing symptoms, call your healthcare provider or the Henry Ford Allegiance Health’s COVID-19 Drive-Through Screening and Testing Center is located at the Henry Ford Allegiance Specialty Hospital parking lot, 110 N. Elm Avenue, Jackson MI 49202.  (517) 205-6100)  It is important to follow the "Stay Home, Stay Safe, Save Lives" order by Governor Whitmer.  The JCHD Hotline Number at (517) 788-4420, option 9, is available to answer general questions and provide information regarding COVID-19. 

When to Seek Medical Attention

If you develop emergency warning signs for COVID-19 get medical attention immediately. Emergency warning signs include*:

  • Trouble breathing
  • Persistent pain or pressure in the chest
  • New confusion or inability to arouse
  • Bluish lips or face

*This list is not all inclusive. Please consult your medical provider for any other symptoms that are severe or concerning. When calling 911, it is very important to let them know of your respiratory symptoms. 

Anyone who has been tested for COVID should quarantine until their test results are available. The Jackson County Health Department works closely with health care providers on the monitoring, surveillance and follow-up of any positive cases and potential contacts.

As our case numbers increase, the number of investigations our  public health nurses are conducting are increasing.  Subsequently, the number of contacts that nurcoronavirusses must communicate with have also risen.  Contact tracing is an important and critical public health function so we can understand how many individuals were exposed by a positive individual, prevent others from getting exposed, and alert others in a timely manner to take action by quarantining, self-monitoring, or testing.

Things you can do to help:  provide contacts and correct contact information as soon as possible (if positive),  obtain testing as soon as possible (if symptomatic), if you are a known contact and have not yet been contacted by a health professional or health department yet, then quarantine. You will soon receive a call with further instructions.   

Other steps you can take include: 

  • refrain from hosting large gatherings or attending them,
  • get your flu shot as both COVID-19 and seasonal flu could be circulating, staying and 
  • gathering with only members of your household, 
  • wearing masks, etc.  

These steps can help to limit transmission and slow the spread of the virus. We appreciate your patience and assistance throughout this whole pandemic!