Live Broadcast Requirements & Troubleshooting

The Live Streaming Broadcast utilizes Verkada streaming service.  The live broadcast is supported using Microsoft Edge, FireFox, Chrome and Edge web browsers.  

Connectivity Issues

If you are having connectivity issues with the live streaming broadcast, verify the URL is

If issues persist use the following instructions to test your downstream bandwidth. A minimum downstream bandwidth of at least 1.0 Mbps is required.
  • Visit the SpeedTest website
  • Click on the green Begin Test button to initiate a speed test.
  • Once complete, your downstream bandwidth is displayed in the "Download Speed" box


Certain services offered on the Jackson County website such as audio, video, and live streaming broadcasts require specific additional third party software (called 'plug-ins'). You may have such software already loaded onto your computer. If you do not and you wish to use the Jackson County Live Streaming broadcast, you will need to license and download such software from a third party software company.

We will direct you to the relevant pages of the software company website. The software website will give a set of instructions that you will need to follow in order to download the plug-in. In particular you will be asked by the software company to agree to its terms and conditions of license. Any such agreement is between you and the software company and Jackson County does not accept any liability in relation either to the download or to the use of the plug-in.

Although the Jackson County uses third party plug-ins in order to provide the best possible web experience, it does not endorse any third party software. If you choose to enter into an agreement with the third party and download the plug-in you do so at you own risk.